Steve Whitworth, operations manager, Operations and Logistics, Local Environmental Services, North Tyneside Council, explains: ‘We had a crew member assaulted and needed to put some safeguards in place to protect staff. We also need the video footage as evidence to invalidate the increasing number of false insurance claims made against the service.’
He added: ‘We contacted Fleetclear because they have a very good reputation in the industry. We were impressed with their products and the after sales support.’
Fleetclear’s RX Lite LIVE camera system is web-based and doesn’t require the installation of software on the council’s servers. Information can be accessed online rather than using the council’s network.
Mr Whitworth continued: ‘We can access information about the vehicles from any online device and the system provides real-time vehicle tracking, so we can see where any vehicle is at any time and gather data about different rounds.
‘The live video streaming is great, not just for the collection service but also for our Community Protection teams who often need to respond quickly to situations and provide immediate footage to the police.’
Gavin Thoday, CEO, Fleetclear: ‘Vehicle accidents, health and safety best practice monitoring and false insurance claims are just some of the challenges that our local authority customers face every day. Proving the circumstances is often the most difficult and time-consuming task. That is why we developed a highly reliable, user friendly, and feature-rich system that always captures essential information and can deliver the relevant footage in seconds.
‘We are pleased to be able to provide North Tyneside Council with a live camera recording and vehicle tracking system that helps to improve crew safety and enhance fleet efficiency as well as contribute to the fight against anti-social behaviour.’