Europcar Mobility Group UK has enhanced their ‘Deliver & Collect’ service in response to changes in consumer behaviour brought on by Covid-19.
As part of their group wide 'Safety Programme', and to support the ongoing focus on customer experience and hygiene, they have introduced an enhanced safe distance ‘Deliver and Collect’ service to make it more convenient and safer to rent a vehicle.
The service is available throughout summer from only £1 each way.
In addition, a ‘Click & Collect’ option has been introduced providing customers with the ability to bypass the need to enter a rental station to pick up a vehicle. Customers are met in a designated ‘Click & Collect’ area of the car park where a member of staff hands over the keys and rental agreement at a safe distance.
Gary Smith, managing director, Europcar Mobility Group UK commented: ‘At Europcar Mobility Group we recognise that things have changed during the Coronavirus pandemic, and so have we. Our "Click and Collect" and "Deliver and Collect" services offer our customers options that offer peace of mind, safety and convenience.’
